Overview
An MDR solution to safeguard critical patient data
A leading private hospital, with illustrious patronage, must ensure sensitive patient data is always suitably protected. Confidence has been achieved by subscribing to Redscan’s award-winning Managed Detection and Response service, for proactive network and endpoint monitoring. The hospital now has peace of mind it is doing all it can to protect patient data and maintain operational resilience.
The Challenge
Summary
- Large medical team
- Highly sensitive information
- GDPR, CQC, NIS compliance
Few organisations need to process such large volumes of sensitive and private data as those in the healthcare sector. It is therefore no exaggeration to describe the hospital’s need for operational resilience as critical.
Like all hospitals, this company must manage and maintain a large range of specialist systems, including life-saving medical equipment. Ensuring that these systems always operational, and that personal patient data can be accessed and shared across a network instantaneously in order to facilitate medical care is paramount. Simultaneously, a strict duty exists to ensure that such sensitive and personal information does not end up in the wrong hands.
The organisation must also ensure that it is compliant with the requirements of the GDPR, NIS Directive and Care Quality Commission (CQC), which mandate that personal data is suitably protected and breaches are promptly detected, responded to and, when necessary, reported.
The hospital had firewalls and antivirus software, however wanted to improve visibility of events inside its network in order to detect advanced threats capable of evading these controls. At the hospital, security is viewed as a sub-function of the IT department, but the team of six just didn’t have the resources to manage the technologies required to perform 24/7 security monitoring alongside other day-to-day responsibilities.
The Solution
Summary
- 24/7 network and endpoint monitoring
- Continual protection of systems and data
- Wide visibility of events
Knowing that the hospital needed a managed service to provide the capabilities required for proactive network monitoring, the Head of IT for the hospital spent considerable time researching suitable providers to find a solution that met his requirements. Redscan and its Managed Detection and Response service, stood out from the crowd, offering a high level of specialist security expertise and technology, plus support to manage cyber incidents.
Combining 24/7/365 security professionals, best in class network and endpoint detection tools and up-to-the minute industry intelligence, the service helps the organisation identify, contain and respond to cyber-threats, ensuring the continual protection of the organisation’s systems and data.
The MDR deployment comprises of AlienVault® USM Anywhere™ and Carbon Black Response. Combining these two solutions enables Redscan to achieve wide visibility of events across the hospital’s network and endpoints in order to detect and respond swiftly to malicious activity whenever it occurs. The network and endpoints are strengthened with detection and monitoring geared towards identifying a wide range of threats, from malware and ransomware to suspicious account activity.